McArthur Glen Designer Outlets
FAQs

To help answer any queries you may have about McArthurGlen, we have compiled our most frequently asked questions below. Simply click on a question to get the answer, or scroll down the page to see all the questions and answers.

Can I receive annual reports or market information?

McArthurGlen is a privately owned company which does not provide annual reports or market information. You can browse our Press release section for the latest corporate news and recent press activity.




Who do I contact regarding employment at McArthurGlen?

Please visit our Careers section for further information regarding employment at McArthurGlen. For store vacancies, please contact the information desk at the relevant outlet.




Who do I contact regarding opening a store at a McArthurGlen outlet?

Please contact our leasing team by email at leasing@mcarthurglen.com or by phone on
+44 (0) 20 7535 2300.





Designer Outlets

I'd like to see one of your Designer Outlets, where's the nearest to me?

Please see our full listing of Designer Outlets to find the centre nearest to you.




What brands might I find at Designer Outlets?

McArthurGlen has over 650 retail brands spread across 16 centres in the UK and continental Europe. Brands range from Armani to Zegna. See our complete Brand portfolio.




What does a Designer Outlet look like?

A Designer Outlet is a large shopping complex housing from 60 to 170 stores. Retail brands lease their own stores and they look very similar to their shops on the high street. McArthurGlen Designer Outlets have been thoughtfully designed by some of the world's finest architects in order to provide shoppers with an exceptional environment. See our image library.





Savings

What savings can customers expect at Designer Outlets?

Shoppers can enjoy discounts of 30% to 70% on all merchandise in our centres all day, every day.




Why is everything sold at a discount?

Designer Outlets sell excess stock, special buys and end of season merchandise from some of the best-known brands in fashion, sport and homewares, with discounts off typical high street prices typically sold through stores run by the brands themselves. Any goods that are 'seconds' are always clearly marked.





Students

Can you recommend useful sites or publications to find out more about outlet retailing?

To find our more about outlet retailing, try some of the following links to other useful sites.

  • The Good Deal Directory - dubbed the 'bargain hunter's bible', this site contains details of discounted merchandise across the UK.
  • Mintel - the UK's leading publisher of consumer based research and market intelligence. The site has a dedicated section on the retail industry.
  • Value Retail News - a US-based information site for the outlet retailing industry. McArthurGlen is also an associate member of the British Retail Consortium - the voice of the UK retail industry. For more information, go to brc.org.uk. The following publications are also useful sources of information on the industry.
  • Retail Week - business magazine covering news and information on all aspects of retailing.
  • Shopping Centre - business magazine covering news, regional property and features on shopping centre management and marketing operations. Shopping Centre Magazine.
  • Drapers Record - journal covering all aspects of the fashion industry.
  • Estates Gazette - journal covering expert comment on the commercial, industrial and residential property markets.
  • Property Week - magazine covering the latest news, features and commentary on the UK and international property market, including retail property news.



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