Enjoy our Facilities & Services

To make your visit easy and comfortable, there is a wide range of amenities - including a Customer Information Desk, special needs services, cafés and restaurants, children’s play area, baby-changing rooms and ample parking.

Please note that only guide dogs are admitted.

 

Take a Break

When it's time to have a break from shopping, enjoy eating or drinking at one of the many restaurants and cafés in our Designer Outlet. See what’s on offer.

  • Cadbury Factory Shop
  • Lindt & Sprungli
  • McDonald’s
  • Pizza Express
  • Pret a Manger
  • Starbucks
  • Thorntons
  • BB’s
  • Cafė Rouge
  • Costa Coffee
  • Harry Ramsden’s
  • Krispy Kreme
  • Millie’s Cookies
  • Spud U Like
  • Villa Pizza
  • The Red House
  • Chozen Noodle
  • Holland & Barrett

Customer Information Desk

 The Customer Information Desk is located in the Foodcourt of the centre and will give you all the help you need on any issue, including transport, accommodation and wheelchair hire. The Cheshire Oaks Designer Outlet Designer Gift Card can also be purchased here. For more Information please call 0151 348 5612

Group Bookings

 When you book a group visit to our Designer Outlet, everyone in your group is eligible for a special 10% Discount Card, for selected stores that day. To make an enquiry or to book, click here. (link to tourism page) Alternatively you can make enquiries on 0151 348 5613

Parking

 For your convenience, ample free car parking is available in various locations around the centre and is well signposted. On busy days such as weekends and bank holidays follow the signs to the free multistory car park.

Family Facilties

In addition to a safety-approved play area at the centre, there's also a whole host of activities happening all year round to keep the kids entertained. See the Events page for more details.

Accessibility

 All McArthurGlen Designer Outlets are wheelchair-friendly, with fully equipped disabled toilets and easy access to all the shops and designated disabled car spaces. Electric scooters and wheelchairs are available for loan - please ask at Customer Information for details or call 01513485612 for more details and to pre-book.

Gift Cards

 Not sure what to buy for that special someone? Why not give them a York Designer Outlet Gift Card and let them choose for themselves? Gift Cards can be used in any store and are available at Customer Information.

Tax Free Shopping

 VAT refunds are at the individual store's discretion. Each will operate their own system - just ask in stores for details.

Child Safe Shopping

 Child Safe Shopping provides a simple and effective way for parents to enjoy shopping here at Cheshire Oaks Designer Outlet whilst ensuring their child's safety. Come see us at the Customer Information Desk for more details and to pick up your free wristbands!.

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